Cross Charm

Shipping Information

At ATHENAIE, every piece of jewelry is carefully crafted and inspected before shipment.

• Processing Time: 1–3 business days (some popular styles ship within 24 hours).
• Shipping Confirmation: You will receive an email with tracking information once your order is shipped.
• Urgent Orders: Please contact service@athenaie.com before placing your order to confirm delivery schedule.

Customer Service

• Mon – Fri: 8:30 am – 10:30 pm
• Sat – Sun: 9:30 am – 9:30 pm
• Email: service@athenaie.com

Returns & Exchanges

We want you to love your ATHENAIE jewelry. That’s why we offer a 30-day return policy. Items must be unworn, in original packaging, and with proof of purchase.

For full return & exchange instructions, please visit our Return & Exchange Center.